When You Need a Collection Agency
& How to Work With Them

The longer an account goes un-paid, the harder it is to collect on the account. Many times there are variables out of your control, making it difficult or impossible to collect on a past due account. It can be time consuming and expensive to have un-paid accounts or write them off as a loss. Collection agencies, such as Commercial Investigations Inc., have a wealth of knowledge and techniques at their disposal that will be utilized on your behalf.

Below is a list of reasons why experienced help from a collection agency is needed:

• Debtor ignores repeated invoices and phone calls.
• Debtor has written or continues to write bad checks.
• Debtor makes claims they are not responsible for the debt.
• Debtor debates the amount owed or tries to talk their way out of paying.
• Debtor makes continuous and unfounded complaints about the product or service in order to get out of paying.
• All contact lost with your debtor. Their phone may even be disconnected or mail is returned.
• Debtor moves without notifying you.

Any and all reasons above can indicate that a professional collector is needed in order to see the past due account resolved. Cases such as these take time, which most people simply do not have enough of already. For the more extreme cases, investigation will be needed in order to track down your debtor. Before calling it quits and writing off a past due account, let Commercial Investigations Inc. recover the debt for you.

Commercial Investigations Inc. has the ability and experience in order to track down debtors and do full investigations on their assets. All accounts are placed with people who understand your business and will do anything they can to help you with your past due account.

If you are considering on submitting an account, below is a list of information that will prove helpful in the collection process:

• Correct name of debtor along with any aliases they may go by.
• Debtor’s address and phone number. If your debtor has moved or changed their phone number, Commercial Investigations Inc. will run a thorough skip trace in order to find their new address and/or phone numbers. So even if you don’t have the accurate address or number, Commercial Investigations Inc. will still be able to help.
• Information on when and how the debt occurred. You can simply fax Commercial Investigations Inc. a copy of an invoice or other records that explain the debt.
• Reason for non-payment. This will help us determine the best plan of action. Have they ignored your collections attempts, disputed the debt, or vanished? No matter the reason, Commercial Investigations Inc. will be able to work on your behalf.